What is the RBI Integrated Ombudsman Scheme?

The RBI Ombudsman is a free, fast redressal mechanism for banking complaints. File online at cms.rbi.org.in if your bank does not resolve your complaint within 30 days. The Ombudsman can award compensation up to Rs20 lakh and even Rs1 lakh for mental agony. No fee, no lawyer needed — a powerful consumer protection tool.